Arattai To Disable Usernames After WhatsApp Notice Row
3 July 2026: Zoho co-founder Sridhar Vembu has announced that Arattai will disable its username-based account feature, days after the Indian government raised concerns over username features on messaging platforms, including WhatsApp, Telegram, and Signal.
The move comes amid growing debate over whether usernames on messaging apps could increase the risk of online fraud, impersonation, and cybercrime. The feature allows users to connect with others without sharing their phone numbers, but regulators are now examining its possible privacy and security impact.
Sridhar Vembu Announces Change For Arattai
Sridhar Vembu said Arattai will stop supporting username-based accounts to comply with the regulatory change. The feature allowed users to interact through usernames instead of directly sharing mobile numbers.
Arattai, launched in 2021, gained attention as a homegrown messaging app and was seen by many users as an Indian alternative to WhatsApp. However, the latest decision shows how Indian messaging platforms are responding quickly to regulatory scrutiny.
Why Messaging Usernames Are Under Scrutiny
The government’s concern is mainly linked to the possible misuse of usernames by scammers. Officials fear that fraudsters could create similar-sounding names of celebrities, government departments, or trusted organisations to mislead users.
Messaging apps like Telegram and Signal already offer username-based communication, while WhatsApp had been preparing to introduce a similar feature. The government has sought explanations from major platforms over how they plan to prevent impersonation and cyber fraud.
WhatsApp Says Safeguards Are In Place
WhatsApp has reportedly said that its username feature includes safety measures. These include reserved usernames for public figures and organisations, no public search directory, and an optional username key that adds another layer before someone can message a user.
Still, Indian authorities remain cautious because WhatsApp has a massive user base in the country. Any feature that changes how users are identified could have a major impact on digital safety and online fraud prevention.
What This Means For Users
For Arattai users, the decision means the app may move away from username-based discovery and continue relying more on phone number-linked identity. For the wider tech industry, the development signals that messaging platforms may face closer checks before launching features that affect user identity, privacy, and traceability.
The issue is now no longer only about convenience. It has become part of a larger debate on how India should balance privacy, safety and accountability in digital communication.
